Welcome Pack

We believe that businesses should expect more from their energy broker, so our Welcome Pack supports your journey towards smarter business energy.

What is included in your pack:

  • What happens next
    A timeline of the process for changing suppliers, indicating the activities that take place and your commitments.
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  • Third Party Intermediaries
    Although TPIs are not regulated, Ofgem has set out some voluntary principles by which we comply.
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  • How we are paid
    We believe in being open about our charges, so we want you to have a clear understanding of how we are paid for our services.
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  • A day in the life of an energy consultant
    All of our customers are provided with a dedicated account manager who is an energy expert, perfectly placed to provide advice and guidance throughout the lifecycle of your account.
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  • Guide to Energy Buying Strategies
    Our guide outlines the different buying options and how they work, ranked by the level of risk they represent.
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  • Five Cs of Bill Checking
    An illustration of some of the many things that can go wrong with an energy bill. Our invoice validation service ensures that any errors are quickly rectified and refunded in full.
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  • Energy Management Service
    Our energy management package enables our customers to call upon years of deep supplier relationships and industry knowledge to achieve positive outcomes every time.
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  • Referral voucher
    Our referral scheme rewards our happy customers who act as advocates within their own industry, or amongst their network. We’ll send you a £50 shopping voucher for every contact you refer who becomes a customer.
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  • Quick wins to save energy around your care home
    Our poster for care homes is designed to help you cut down on your energy consumption. Display it in your staff room and kick start your energy saving programme!
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