The energy regulator Ofgem has announced a work programme to deliver next-day switching for both domestic and non-domestic customers by 2019.
Initial work towards implementing the policy will include the launch of a next-day switching significant code review, and the beginning of industry workgroups to develop the new arrangements in autumn. Ofgem believes that next-day switching should be achieved by replacing existing switching services with a new centralised registration service managed and operated by the Data and Communications Company.
Ofgem said that an improved switching process could both reduce real or perceived switching costs and increase consumer engagement. These improved levels of engagement would, it said, serve to increase pressure on prices.