Who or what is Power Direct? Simple: we’re award-winning business energy consultants.
The people you turn to when it’s time to re-contract for your business gas or electricity supply. The experts you want on side when negotiating costs and contracts with energy suppliers.
We’re also a business that offers the personal touch. You can select services that range from simple gas and electricity energy procurement, to full energy management – confident we’ll tailor the specifics of the engagement to your precise requirements.
As for what we deliver, ultimately it comes down to peace of mind. By having at your fingertips all relevant contract options; compliance data; and the insights needed to ensure you’re only paying for what you use; you’re empowered to make the right decisions – while also being free to focus your energies on actually running the business.
Meet the team
We are all passionate about what we do, and every one of us is responsible for the continued success of Power Direct.
Compliance and Quality Manager
System Developer/IT Manager
Senior Energy Consultant
Business Development Executive
Sales & Accounts Administrator
Content and Communications Manager
Join the team
As an Investors in People employer, we’re wholehearted in our commitment to finding and developing the best pool of talent you’ll find anywhere in the industry.
Let us tell you a little bit about ourselves. Established in 1998 Power Direct was the brainchild of Vic Shepherd, who was one of the first independent energy brokers to offer a bespoke service to smaller industrial clients.
Since then the biggest change to our ownership model has been the addition of Anne Williams in 2008. Today Vic, Jean (Vic’s wife), and Anne maintain control of Power Direct, with Anne taking responsibility for day-to-day activities and the job title of Managing Director.
As for our services, when these were first defined we were looking at an immature market – retail energy had only recently been deregulated. Times have of course now changed, and since then we’ve come to offer the service standards and transparency of engagement that we believe now sets the standards by which other energy brokers are measured.
In 2012 Power Direct acquired Budget Control UK, which enabled us to almost double our size in a single day. This transfer of customers also helped demonstrate the durability of both our processes and staff, with the relocation completed smoothly, and with over 90% of businesses agreeing to join us despite no contractual obligation.
Since then we’ve kept ourselves busy and always on the lookout for new opportunities. In 2016 for example, Power Direct began providing services to The Energy Advisors UK client base, alongside renewal services at contract end. This move has again proved successful, with strong client engagement and the provision of extended business opportunities.
As for the capabilities we offer, these too have evolved in line with our service offering. Much of our effort has been directed toward creating bespoke software systems to support Power Direct’s focus on service excellence. Recent developments include an automated bill-checking tool, and a third release of our in-house pricing system. That said, we’re determined to maintain our reputation for the human touch and delivering personalized, tailored output based on a deep understanding of each and every client.
The success of this approach is demonstrated by Power Direct’s retention rate, which currently stands at 94%. That means 19 out of every 20 customers we have choose to build long-term business partnerships with us, despite the fact we have no binding contracts. The conclusion we draw from this is that such retention levels are a testament to the level of service we routinely deliver clients, the value for money on offer, and the fact that we focus as much of our attention on our first customer as we do our last.